Frequently Asked Questions

What are your office hours?
Monday - Friday: 9AM to 5:30PM. Saturday: by appointment only. Sunday: closed.
Where are you located?
24148 LyonsAve. Santa Clarita, CA 91321

945 West Ave J Lancaster, CA 93534

4855 Santa Monica Blvd. Suite 111 Los Angeles,CA 90029
How can I schedule an appointment?
By phone:

‍Lancaster office: 661-945-7915 | Santa Clarita office: 661-799-3920 | Los Angeles office:323-664-9363

By email:

appointments@randydds.com

On-line:

Lancaster | Santa Clarita | Los Angeles
What insurance plans do you accept?
‍We accept most major PPO insurance plans, including Delta Dental, Aetna, MetLife. etc… If you have specific questions about your insurance coverage, please call our office.
Do you accept new patients?
‍Yes, we are currently accepting new patients. Please contact our office to schedule your initial consultation.
What should I bring to my first appointment?
Please bring the following to your first appointment:
‍
  • A valid photo ID
  • Your dental insurancecard (if applicable)
  • A list of any medications you are currently taking
  • Any relevant medicalrecords or dental x-rays
What services do you offer?
We offer a wide range of dental services, including:
‍
  • Preventive care (cleanings, exams, x-rays)
  • Restorative dentistry (fillings, crowns, bridges)
  • Cosmetic dentistry (whitening, veneers)
  • Orthodontics (braces, Invisalign)
  • Oral surgery (extractions, implants)
  • Periodontal care (gum treatments)
  • Pediatric dentistry
Do you offer emergency dental services?  
Yes, we offer emergency dental services. If you are experiencing a dental emergency,please call our office immediately, and we will do our best to accommodate you as soon as possible. Except Sundays. If unable to reach us please go to your nearest hospital for medication and/or possible treatment. If a medical emergency arrives please call 911.
How often should I visit the dentist?  
It is generally recommended to visit the dentist every six months for a routine check-up and cleaning. However, your dentist may recommend more frequent visits based on your individual needs.
What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards,and electronic transfer such as Apple Pay, Zelle.We also offer financing options through Carecredit and/ or Sunbit.
How can I contact the office after hours?
For dental emergencies after office hours, please call our emergency line at 661-799-3920. Our system can accept SMS if you allow and with your strict permission. For non-urgent matters, you can leave a voicemail or send us an email, and we will get back to you during regular business hours.
Do you offer sedation dentistry?  
Yes,we offer sedation dentistry options for patients who experience anxiety or discomfort during dental procedures. Please discuss your concerns with us, and we will recommend the best sedation option for your needs. Note that this option may not be covered by your insurance.
How can I provide feedback about my visit?   
We value your feedback and encourage you to share your experience with us. You can leave a review on our website, Google, or social media pages, or you can contact our office directly to provide feedback.
What COVID-19 precautions are you taking?    
The safety of our patients and staff is our top priority. We follow all CDC and ADA guidelines, including enhanced sanitization protocols, social distancing measures, and the use of personal protective equipment (PPE). Please visit our website or contact our office for more information on our COVID-19 safety measures.